Terms and Conditions Arai99 — Complete Platform Usage Guide

By accessing, registering for, or using any services provided by arai99, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions stated in this document. If you do not agree with any part of these terms, please discontinue your use of the arai99 platform immediately.

These terms and conditions constitute a legally binding agreement between you as the user and arai99 as the platform operator. This document should be read together with Privacy Policy and the Responsible Gaming which together form part of the overall terms governing use of the platform.

To register and use the arai99 platform, you must meet the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Does not reside in any jurisdiction where participation in online gaming and wagering is prohibited.
• Registering under your own name and not on behalf of another individual or entity.
• Providing accurate, complete, and up-to-date personal information during the registration process.
• Has never been banned or prohibited from using the arai99 platform previously.

Arai99 reserves the right to request identity verification documents (KYC) at any time to confirm your eligibility. Failure to provide the required documents within the specified timeframe may result in temporary suspension or account closure.

Each user is only permitted to hold one account only at arai99. Holding multiple accounts is a serious violation that may result in the closure of all associated accounts without prior notice, including the forfeiture of any balances and wins.

You are solely responsible for:

• Keeping your password and account login details confidential.
• All activity that occurs in your account, whether carried out by you directly or not.
• Notifying arai99 immediately if you become aware of any unauthorized access to your account.
• Ensuring that the personal information in your account is always accurate and up to date.

Arai99 is not responsible for any losses arising from your failure to secure your account login credentials. Do not share your password with anyone, including arai99 support staff.

All deposits into your arai99 account must be made using a valid payment method registered in your own name. Accepted deposit methods include DuitNow, FPX, TnG eWallet, Boost, and direct bank transfer. Deposits using third-party accounts are strictly prohibited.

Regarding withdrawals, the following conditions apply:

• Withdrawals may only be made to a bank account or digital wallet registered under the same name as your arai99 account.
• KYC verification must be completed before your first withdrawal is processed.
• Minimum and maximum withdrawal limits may vary depending on the method chosen and your VIP level.
• Arai99 processes withdrawals within 5–30 minutes for digital methods and 1–3 business days for bank transfers.
• Any bonus that has not met the rollover requirements cannot be withdrawn.

Arai99 reserves the right to delay withdrawal processing for security or compliance review purposes. If additional verification is required, our team will contact you within 24 hours.

All bonuses and promotions offered by arai99 are subject to specific terms and rollover requirements. These conditions are clearly stated on each promotion page and must be fulfilled in full before any withdrawal can be processed.

The general rules regarding bonuses are as follows:

• Each member is only eligible for one welcome bonus for the lifetime of their account.
• Bonuses cannot be transferred to another member or exchanged directly for cash.
• Arai99 reserves the right to void any bonus if there is evidence of abuse or fraud.
• Rollover is calculated based on the actual betting amount, not the combined total of deposit and bonus.
• Some games may be excluded or contribute only a partial amount toward the rollover calculation — this information is stated in the terms of each promotion.

All games available on the arai99 platform use an independently verified Random Number Generator (RNG) to ensure the fairness of every game outcome. The RTP (Return to Player) value for each game can be found in the respective game information.

In the event of any technical issue or system disruption during a game session that prevents the outcome from being clearly determined, arai99 reserves the right to void the round in question and return the original bet to the player. arai99's decision in such matters is final.

Players are prohibited from using automated software or methods (bots) to play on the arai99 platform. The use of any software or method designed to gain an unfair advantage is a serious violation of these terms.

Arai99 users are prohibited from doing the following:

• Registering or operating more than one account.
• Using another person's account or allowing others to use your account.
• Engaging in any form of fraud, money laundering, or other illegal activities through the platform.
• Using bots, automated scripts, or any tools that provide an unfair advantage.
• Abusing the bonus or promotion system through dishonest methods.
• Spreading false or misleading information about arai99.
• Attempting to hack, disrupt, or damage the platform's infrastructure.

Violation of any of the above prohibitions will result in immediate action, including account suspension or closure, and legal action will be taken where necessary.

Arai99 takes the protection of your personal data seriously. All information you provide during registration and platform use is securely stored using the latest encryption technology and processed in accordance with our strict privacy policy.

Your data is used solely for the following purposes:

• Identity verification and KYC compliance.
• Processing of deposits and withdrawals.
• Sending account-related and promotional communications (with your consent).
• Fraud prevention and platform security.
• Compliance with applicable laws.

For complete information on how we handle your personal data, please read our Privacy Policy ours.

Arai99 reserves the right to suspend or close any account at any time for reasons including:

• Violation of any part of these terms and conditions.
• Suspected involvement in fraud, money laundering, or illegal activities.
• Failure to complete KYC verification within the specified timeframe.
• Requests from regulatory bodies or law enforcement agencies.
• Account inactive for more than 12 consecutive months.

If your account is closed at your own request, please contact our support team. Valid balances will be processed for withdrawal once all conditions have been met and security checks are complete.

Arai99 is committed to promoting a responsible gaming culture. We believe that online gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship.

As part of this commitment, arai99 provides the following self-control tools within your account:

• Daily / Weekly / Monthly Deposit Limits — Set your own deposit limit.
• Loss Limits — Set a maximum loss limit for a specified period.
• Cooling-Off Period — Suspend access to your account for 24 hours up to 30 days.
• Self-Exclusion — Permanently close your account for responsible gaming reasons.

This platform is for adults aged 18 and above only. If you feel that gaming has affected your life or the lives of those you care about, please seek help immediately through the appropriate support channels.

Arai99 is not liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including but not limited to:

• Platform disruption or unavailability due to technical maintenance or circumstances beyond our control.
• Losses resulting from a user's failure to safeguard their login credentials.
• Any action or failure on the part of third parties, including payment providers and game providers.
• Losses arising from changes in laws or regulations affecting the availability of services.

The arai99 platform, services, and content are provided "as is" without any warranties, express or implied. Use of the platform is at the user's own risk.

Arai99 reserves the right to modify, update, or replace any part of these terms and conditions at any time. Changes will take effect 7 days after being posted on this website. It is your responsibility to review these terms periodically. Continued use of the platform after changes take effect constitutes your acceptance of the updated terms.

These terms and conditions are subject to applicable laws. Any dispute arising from or in connection with these terms shall first be resolved through negotiation. If a resolution cannot be reached, the parties agree to submit the dispute to the appropriate jurisdiction.